Case study: Minitab statistical software helps hospital improve patient satisfaction
‘Riverview Hospital Association: improving patient satisfaction’
For healthcare provider Riverview Hospital Association, recent changes in the US healthcare system have placed more emphasis on improving the quality of care and increasing patient satisfaction. To keep pace with these changes, including modifications in how Medicare payments are allocated to healthcare providers, Riverview relies on Lean Six Sigma processes and Minitab statistical software to make data-driven improvements to patient satisfaction and the quality of care.
Click on the link above to download the case study.
Xerox Service’s Lean Six Sigma programme has seen a reduction in cycle times and the company is projecting greater improvements as its training programme expands.
By using Minitab statistical software, Thibodaux Regional Medical Center saved nearly $2bn (£1.23m) and reduced medication errors by 42 per cent.
Seventh-grade student Jonathan Riska has used Minitab software to analyse energy data for his award-winning PJAS science fair project.
Ford has used Minitab statistical software to reduce surface damage in exported vehicles and to identify causes and eliminate damage.
A Penn State statistics faculty has transformed its students’ learning experience with the help of Minitab software.